ElderBest
Helping elders
live their best lives.
What We Do
We help elders live a safer, easier, healthier, and more joyful life.
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We provide expert, non-medical advice on aging, smart in-home support, caring companionship, and concierge services for seniors.
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We are like having your own personal assistant, trusted advisor, project manager, and personal champion—all rolled into one.
Who We Help?
Elders
As life goes on, it brings new challenges. Whether it's downsizing, considering retirement living, or navigating the complexities of our healthcare system, a lot can weigh on your mind.
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ElderBest can help.
We present practical solutions and recommendations. We are a personal sounding board to discuss options and provide both motivation and reassurance.
​We assist in managing your home, health, and emotional wellbeing, helping you to maintain confidence, independence and purpose.
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Families
Are you concerned about a loved one’s wellbeing or stressed by not having the expertise to help an aging family member?
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Are you overwhelmed by providing care to an elderly parent? Being a caregiver or assisting a parent or family member can be all consuming. Particularly when your own life is challenging, time is short or when you don’t live in the same area as your loved one.
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ElderBest can help.
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We can work with you to strategize your elder’s needs and priorities and then become your boots on the ground to make things happen. We keep you informed and updated after our visits. We’re the extra set of hands you wish you had.
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We provide peace of mind knowing that your family members have both companionship and lifestyle support they need.
"Living your best life" means different things to different people, but we believe, it refers to a state of overall well-being and fulfillment in life. What is “best” changes with one’s age, health, and finances.
Whatever the circumstances, we can assist in each of the critical areas that impact your well-being.
Physical Health - Taking care of your body through exercise, a balanced diet, and regular medical assistance.
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Planning - Being organized, and prepared to ensure peace of mind, security, and that your wishes are honoured now and in the future.
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Growth & Purpose - Pursuing goals, learning new things, and developing your skills and interests. Engaging in activities that align with your values and passions.
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Social Connections - Building and maintaining supportive, meaningful relationships with family, friends, and community.
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Home - Ensuring your home is safe, manageable, and comfortable.
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​​Mental Health - Managing your emotions, stress, reducing anxiety and finding joy.
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With our experience in all aspects of aging, we can help identify challenges, opportunities, and provide guidance and practical solutions in each of these areas.
Our goal is to enhance your enjoyment of life.
Services
Our services are tailored to each individual or family’s needs. We assess your situation, determine gaps in service or support, identify options, and provide detailed recommendations. We’ll create a list of priorities, suggestions and tasks, and work collaboratively with you to help you live your best life.
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We offer flexible scheduling, easy to book and hourly rates. Whether you need advice, occasional assistance or regular visits, we are here for you. ​
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Professional Consultation
We prefer to meet in person but can work over the phone or via a video call. We love to help, share what we know and use our experience to help.
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In Home Visits
Companionship and friendship are built into the core of how we operate, our elder visits are both social and productive. Our experience allows us to offer advice, organize, and project manage challenges, while in home. Our visits are positive and encouraging but at the same time useful and efficient. We know how to lift spirits and get stuff done.
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At ElderBest we are seasoned problem solvers guiding smart aging. ​Some of our services are listed below, though it is by no means an exhaustive list. If we can’t do it ourselves, we have our network of trusted professionals whom we have relied upon for years.
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Our Services
Home Management
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​Review home environment for ease, comfort & safety
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Research and source retirement homes, to help choose the appropriate new home in independent, assisted living or memory care
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Personal shopping - clothing, gifts, personal care products
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Creative and healthy meal planning - sourcing, online grocery shopping
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Running errands
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Document management – mail, paper, electronic – sort, review, file
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Manage home budget – tracking and organizing expenses, assist with banking and bill payment
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Organize living, work and storage spaces
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Home services - refer and coordinate the services of trades, vendors, maintenance or repair work
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Manage home transitions - decluttering, downsizing & move management
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Transportation – arrange for taxi, and accompaniment if required
Mental Health & Well-Being
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Staying connected to others and maintaining a sense of purpose are known keys to happiness and longevity.
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It’s our pleasure to spend time with you and we are dedicated to finding ways to keep you out and about, learning, active and engaged.
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Provide intelligent conversation and companionship
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Be a sounding board for your concerns and ideas.
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Source appropriate activities, games, hobbies
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Manage recreational activities and exercise
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Plan and / or accompany to meals out, visits with friends and family, entertainment, community and social events
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Travel planning and accompaniment
Care Coordination
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We can help navigate the complex and changing Ontario Healthcare system.
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Assist with government funded care services – such as nursing, personal support services, physiotherapy, occupational therapy and speech pathology, palliative care and assistive devices program
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Source, vet, procure, and supervise private caregivers, personal support workers, nurses, therapists, required for personal care
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Organize calendar of all health appointments and activities
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Set up medication management support
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Accompany to medical appointments, advocate on your behalf, document details and arrange appointments for follow-up.
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Improve ability to access healthcare services via technology in healthcare, such as online appointment scheduling, electronic records and telemedicine
Technology
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Technology can make lives easier and more enjoyable. We can help make today's digital world understandable and usable.
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Arrange for purchase, maintenance, training and assistance with technology.
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Source and implement the use of personal technologies and wearables (medication reminders, monitoring of vital signs, activity tracking, lifeline medical alert emergency response, fall detection, monitoring systems)
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Encourage the use of technology for connectivity and interaction with family & friends.
And More ...
About
Who We Are
We are a small, Toronto-based, independently owned elder support business dedicated to helping seniors thrive and live their best life.
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We empower, champion, and enable elders cultivate an easier, healthier, and meaningful life through services that enhance, organize, and simplify—ultimately leading to greater joy, satisfaction, and well-being.
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We are experienced professionals with a deep understanding of elder care. We bring a mix of positivity, compassion, intention, and care to everything we do for our clients, and in all our interactions.
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We tend to be older and bring successful professional experience from diverse backgrounds. Problem solving, project management, organizational abilities, and exemplary communication are just a few of the fundamentals we possess.
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We are used to wearing many hats – all at once. We embrace variety, drawing on our past experiences and diverse skill sets while seamlessly switching gears. This enables us to combine multiple roles, offer a range of customized services, and be agile in the type of support we provide.
Aileen MacDonald
Our Founder
Aileen brings over 40 years of executive experience across travel, hospitality, financial services, and nonprofit sectors. Her roles have included marketing, communications, project management, and nonprofit leadership, notably as Executive Director restoring Toronto’s Revue Cinema. She has served on several nonprofit Boards, using her expertise to create real change.
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Personal experience caring for seniors in her family ultimately inspired Aileen to establish ElderBest. Navigating work, parenthood, and elder care, she saw firsthand the challenges facing the sandwich generation and identified the need for reliable, practical support. During these challenging times, Aileen recognized the absence of a dependable professional who could step back, assess the broader situation, and provide practical, cost-effective recommendations.
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Aileen joined Silver Sherpa, Canada’s top crisis resolution, and elder management firm, assisting seniors and families with tailored plans, navigating options and services, healthcare cost projections, Advance Care Directives, estate, and funeral planning.
ElderBest provides Aileen with the ideal platform to share the knowledge and insights she has gained through formal training and lived experiences. These experiences have instilled in her a deep appreciation, sensitivity, and understanding of aging, enabling her to connect with and support elders with compassion and empathy. Aileen’s analytical and nurturing approach helps elders overcome obstacles and live with optimism and purpose. ElderBest reflects her passion for empowering seniors to thrive and live their BEST lives.
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FAQ
What does an ElderBest consultant do?
Essentially, an ElderBest consultant is a combination of personal assistant, concierge, and companion. We provide advice and assist seniors with tasks, errands and projects, helping them to manage, organize and optimize their life. The consultant’s roll will be varied—depending on the elder’s needs and requirements. We individualize our professional services to proactively anticipate, meet, and adapt to the elder’s evolving needs and requirements based on their health, home, values, preferences, priorities, and aspirations. An ElderBest consultant will focus on who you are and what you need and provide advice, problem solving, project management, and source essential support services as required.
Is an ElderBest consultant the same as a Personal Support Worker or Companion?
We are not personal support workers, nor are we licensed healthcare professionals. We do not provide personal care or medical care, advice, or treatment. A personal support worker functions as a healthcare provider who addresses the physical and psychosocial needs of the elderly, ill, disabled, and injured. A PSW provides care and generally assists with personal hygiene, bathing, dressing, feeding, toileting, and ambulation. An ElderBest consultant does not provide this type of care. Companionship and friendship are built into the core of how we operate, but our conversations and/or visits are both social and productive. Our visits are positive and encouraging but at the same time useful and efficient. An ElderBest consultant will provide companionship, but at the same time our experience allows us to offer advice, organize, and project manage challenges, while with you in home.
How Do I Book a Consultation or Request ElderBest Services?
It’s easy! You can reach us by choosing either of the following options: 1.Online: Click the "CONTACT" navigation button at the top of this page, where you can complete and submit the form to either schedule an initial consultation, or request more information. 2.Email: info@elderbest.com We start with an initial complimentary telephone consultation to get to know each other and begin to understand what you need. Together, we will develop an understanding of your current situation, goals and budget. During this call we can confirm whether an ElderBest consultant can assist you best over the phone or with in-home visits.
How long is each visit?
In-home visits are a minimum of two hours. Visits can be longer depending on your wishes. The frequency is up to you.
How much do ElderBest professional services cost?
ElderBest does not require any long-term commitments or contracts. Our services are billed by the hour, and we offer a discount for the purchase of 4 hours at one time. We offer a complimentary initial phone and / or in-home consultation. After the initial call, ElderBest phone consultations are $75 per hour (plus HST) with a one hour minimum, and in-home visits are $75 per hour (plus HST), with a minimum two-hour session.
What geographic areas does ElderBest service?
We are in Toronto and focus our in-home visits on servicing the GTA. We will do our best to accommodate requests beyond our service area.
When is an ElderBest consultant available?
Everyone has their unique schedules, and we do our best to accommodate your schedule requests. We are available days, evenings or weekends. We know emergencies can arise and life happens and we are happy to do our best fit in a last-minute request.
What is the cancellation policy?
ElderBest requires 24 hours notice to cancel a scheduled appointment. Cancellation of a scheduled visit with less than 24 hours of notice will be billed at 50% of the agreed upon rate.
“Purpose is fundamental.
It is universal.
It’s the key to health, happiness and longevity.”